Orders leave our studio in Milan within 5 working days. If there is any delay, we will let you know by email. Need it sooner? Write to cs@artetica.it and we will do our best. You will receive a tracking link as soon as your order ships.

Prices include VAT for orders delivered in the EU. For deliveries outside the EU, including Switzerland, Norway and the United Kingdom, local duties and taxes may be charged at delivery and are paid by the customer.

Please write to cs@artetica.it within 48 hours of delivery with photos of the item and of the packaging, inside and out. We will arrange a replacement or a refund.

LÀ plugs into the wall and comes with its LED bulb. A slider dimmer on the cable adjusts the light. Coup and Plissé are rechargeable: they charge with the USB-C cable included, have four light settings and last up to 8 hours on a single charge. The wall plug for charging is not included.

Yes. Choose pickup at checkout and collect your order at our studio in via Guglielmo Pepe 20, Milan. We will email you when it is ready.

Yes. Write to sales@artetica.it for our wholesale catalogue and conditions. You can find the stores that carry artetica on the Stockist page.

Shipping is free in Italy and the EU on orders over €160. Below that, it costs €6 in Italy and €12.50 in the EU. Outside the EU, shipping costs €22, or is free on orders over €260. Express delivery in Italy costs €13, free over €250.

Yes. You can return any unused item in its original packaging within 14 days of delivery. Write to cs@artetica.it before sending anything back and we will guide you through the process. Return shipping is paid by the customer. Refunds are issued to the original payment method within 10 working days of receiving the item.

Credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay.

Dust lamps with a soft, dry cloth. Ceramics are dishwasher safe: place them so they cannot knock against other items during the cycle.

Yes. Digital gift cards are available in the shop and are delivered by email.